Troubleshooting “Power Issues" on Chromebooks

Dead Chromebook Battery: the battery can take up to 30 minutes to build a strong enough charge to turn the device on.

Chromebook Periodically "Going Dead": it could be going into sleep mode after not being used for several minutes (usually 10 minutes). Try shutting the lid, wait 10 seconds, open the lid back up, wait another 20 seconds. The white Chromebook window should then come up. If the power button is pressed while in sleep mode, the chromebook might be shutting down.

Basic Troubleshooting Guide

Technical Support

For tech support, including both hardware and software issues, please fill out the Perry Student Technology Repair Request Form.

Darci Murphy Leskovec, IT Director
(440) 259-9300, x9355

Chromebook Policy Guidelines