Student Technology Repair Request

Troubleshooting “Power” Issues on Chromebooks

  • Dead Chromebook Battery: the battery can take up to 30 minutes to build a strong enough charge to turn the device on.
  • Chromebook Periodically "Going Dead": it could be going into sleep mode after not being used for several minutes (usually 10 minutes). Try shutting the lid, wait 10 seconds, open the lid back up, wait another 20 seconds. The white Chromebook window should then come up. If the power button is pressed while in sleep mode, the chromebook might be shutting down.
  • Chromebook Policy Guidelines

Technical Support

For tech support, including both hardware and software issues, please fill out the
Perry Student Technology Repair Request Form.

Basic Troubleshooting Guide

Contact Information

Darci Murphy Leskovec
IT Director
(440) 259-9300, x9355